Ravelin recognises Supplier Fraud as any fraudulent activity being carried out by the supplier to boost their earnings or gain material goods. Our solution targets common fraud scenarios such as fake customer account and order creation, theft of genuine orders, artificial increases to fees, as well as collusion and payment fraud.
In the Ravelin dashboard you have the ability to review a supplier as fraudulent or genuine.
You should only review a supplier when you are certain. Adding a fraudulent review may impact future orders from those suppliers and may eventually have a negative impact on the performance of your supplier machine learning model.
Supplier Manual Reviews on the dashboard
In the Ravelin dashboard, in the supplier profile you have the ability to review mark a supplier as genuine or fraudulent.
Once a manual review is added to a supplier the review status will be visible in the review button and also on a card on the supplier overview section on the right side.
To undo a manual review, select the Unreview option.
The supplier manual review status is also visible in the list and you can filter suppliers by:
- Manual Review Status
- Manual Review By
- Manual Review date
There is a new rule condition for the supplier manual review status.
There is no automatic behaviour associated to blocking future orders if a supplier has a fraudulent manual review. A rule needs to be created using the supplier manual review status rule condition.
The Impact of Reviews
Reviewing a supplier as fraudulent or genuine currently has no direct impact on future orders placed from that supplier.
In order to impact future transactions a rule using the supplier manual reviews status needs to be created in the ravelin dashboard.
As an example, if you mark a supplier as fraudulent, in order to stop any future orders from that supplier you need to create a rule that will trigger on a supplier having a fraudulent manual review. This rule can be associated with any other rule conditions you think are needed to stop the fraudulent behaviour. Ravelin can help you with the setup of this rule.
Supplier manual reviews may also be used to also train a machine learning model and having inaccurate reviews my negatively impact the models.