Introduction to the Ravelin Dashboard
The Ravelin dashboard is a powerful tool to help you manage and analyse your business' customers so that you can take decisive action to prevent fraud. You can manually review customers, dive into details about your customers and view trends about your business’ financial health.
Ravelin Dashboard: Home
Want to know what's happened in Ravelin recently? The home dashboard lets you track chargebacks, blocked customers and team activity in one view.
Ravelin Explore is where you can find all the information about your customers. You can manually review customers, analyse trends or deep dive into a customer’s profile. On the customer’s profile, you can review the customer’s fraud score and analyse the entire customer journey from account creation, on-site and in-app analytics, through to check out.
Rules are a powerful tool if your business needs more control over which orders are prevented or allowed. Your company may have unique business policies that you’d like to implement within Ravelin
Ravelin Connect lets you see connections across customers, emails, telephone numbers, devices and credit cards in a simple, easy-to-use visualisation. Whether it’s investigating fake accounts or uncovering fraud rings, Ravelin Connect is the perfect complement to a merchant’s existing fraud tools.
You can search for an email, phone number or id of a customer and instantly see all that is connected to the customer.
The Developer settings are where your developers can view information to help them set up Ravelin, such as event logs and API Keys.