Ravelin Help Centre

Ravelin Dashboard

• Home
• Explore
• Analytics
• Analytics Metrics & Segments
• Rules
• Connect

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Setting up and managing your team

• Single Sign On (SSO)
• Managing Users
• User Roles
• Support User Role
• Two Factor Authentication

Customer Profile & Manual Reviews

• Customer Timeline
• Customer Signals
• Order Decisions
• Connect and Fraud Score thresholds
• Potential Manual Reviews
• Forgiving chargebacks

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Tools

• ATO Review Uploader
• Ethoca Outcome Uploader
• Disputes Uploader
• Bulk Tagging
• Shared Files

Halp

• How to use Halp

Data Warehouse

• Data Warehouse

Account Takeover

• Account Takeover Reviews
• Reclaimed Accounts

Supplier Fraud

• Supplier Manual Reviews

Privacy Policy

• Dashboard policy